Iceland's Tourism Revolution

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Key takeaways

- Iceland's 2008 banking collapse destroyed an industry whose assets were ten times the country's GDP, making a government rescue impossible. The Icelandic krona simultaneously lost roughly half its value against the US dollar, unexpectedly making the country far cheaper for foreign tourists.

“In a way, the very event that crashed the Icelandic economy initiated the start of its revitalization.”

- Iceland already had the international air connections needed for a tourism boom. Icelandair grew by offering cheaper transatlantic connections that avoided conventional airfare restrictions; by 2005, Keflavik Airport handled over two million passengers annually, although only 370,000 actually visited Iceland.

- A volcanic eruption and international football gave Iceland enormous worldwide publicity. Eyjafjallajökull's 2010 eruption canceled over 100,000 flights and put Icelandic landscapes on television worldwide, while qualification for Euro 2016 and the 2018 FIFA World Cup kept the country in international headlines.

- Iceland's tourism industry expanded rapidly enough to become a major engine of national economic growth. Annual visitors doubled from one million to two million in just two years, GDP growth exceeded 7% at its peak, and new hotels, rentals, and international flights proliferated.

- Tourism created employment but could not replace Iceland's highly paid banking careers. Foreigners accounted for 32% of tourism workers, while hotels employed more Polish staff (37%) than Icelanders (24%), reflecting the industry's dependence on relatively low-paid labor and seasonal demand.

“Tellingly, 37% of staff in Icelandic hotels are Polish while only 24% are Icelandic.”

- Iceland's growing tourism industry began threatening the natural environment that attracted visitors in the first place. More roads, parking areas, and walking paths altered natural landscapes, while short-term rentals strained housing and public infrastructure struggled to accommodate the rapidly increasing number of tourists.

- The collapse of WOW Air, despite operating only ten aircraft in its final days, was enough to reverse Iceland's economic outlook. The airline carried one-third of Keflavik Airport's passengers in 2017, and its failure prompted the central bank to revise its 2019 GDP forecast from 1.8% growth to a 0.4% contraction.

- Iceland's tourism downturn began before WOW Air collapsed, pointing to a broader problem than the loss of one airline. Year-over-year airport visitor figures fell 1% in December 2018 and 26.4% by April 2019, with rising prices, fading popularity, and competition from other destinations among the possible explanations.

“Now, nobody’s entirely sure what’s causing this drop.”

All points

2561 words

- Iceland transformed from a fishing-dependent economy into one of the world's wealthiest countries before suffering a financial collapse. For much of the 20th century, the North Atlantic island had a small population, limited economic influence, and an economy built primarily around catching and processing fish.

- Economic reforms during the 1990s laid the foundation for Iceland's financial boom. The government reduced taxes, privatized state-owned enterprises, and encouraged private industry, producing sustained economic growth after relatively modest progress during the 1980s and early 1990s.

- Financial deregulation turned Reykjavik into an international banking center. Icelandic banks expanded rapidly, accumulating hundreds of billions of dollars in assets despite operating in a country with a very small domestic economy.

- By 2008, Iceland had become the world's fourth-richest country, according to the documentary. Its financial industry brought substantial wealth, international attention, and economic influence that would have seemed unlikely only decades earlier.

- The 2008 global financial crisis exposed the enormous imbalance between Iceland's banking sector and its national economy. As confidence deteriorated, the Icelandic krona weakened and customers began withdrawing deposits, leaving banks unable to meet their obligations.

- Iceland's banks held assets equivalent to approximately ten times the country's GDP. Their scale made a comprehensive government rescue financially impossible, and the collapse of the banks dragged the broader economy into crisis.

- Iceland already possessed an important tourism advantage before the banking crisis: international air connectivity. Despite having a population of approximately 340,000, the country had a substantial airline, Icelandair, serving international passengers through Keflavik Airport.

- Icelandair's development was partly driven by an opportunity to compete against regulated transatlantic airfares. During the 1950s, international aviation prices were heavily regulated through the International Air Transport Association (IATA), limiting airlines' ability to compete on price.

- Connecting flights through Iceland allowed Icelandair to offer cheaper transatlantic journeys. The documentary describes how a New York–Reykjavik–Luxembourg itinerary could avoid the fare restrictions applying to conventional nonstop routes such as New York–London, enabling savings of hundreds of dollars.

- Icelandair became an early pioneer of budget-oriented international travel. Its lower fares attracted students, backpackers, and price-sensitive passengers, supporting an expanding network of aircraft and destinations.

- Most early Icelandair passengers passed through Iceland without visiting the country. By 2005, Keflavik Airport handled more than two million passengers annually, while only approximately 370,000 people actually visited Iceland. This created a substantial pool of international travelers who could potentially be persuaded to stay.

- Iceland's natural environment gave it a strong tourism product without requiring the creation of artificial attractions. Its volcanic landscapes and relatively unspoiled scenery offered something distinctive, while its proximity to major European markets placed it only about two hours by air from the United Kingdom.

- The 2008 financial collapse unexpectedly made Iceland substantially cheaper for foreign visitors. Between the beginning and end of that year, the Icelandic krona lost approximately half its value against the US dollar, with a comparable decline against the euro.

- Currency depreciation increased the purchasing power of American and European tourists in Iceland. Accommodation, services, and other local expenses became more affordable in foreign-currency terms, removing a major obstacle to attracting international visitors.

- The same financial crisis that destroyed Iceland's banking industry helped create conditions for its tourism recovery. The country already had international flight connections and attractive scenery; the weakened currency supplied affordability, while international media attention helped raise awareness.

- Iceland's banking collapse generated worldwide publicity that made the country more recognizable. News coverage brought attention to an island that many prospective travelers had previously known little about.

- The 2010 eruption of Eyjafjallajökull produced another major wave of international attention. Volcanic ash spread across Europe, disrupting aviation for approximately six and a half days and causing the cancellation of more than 100,000 flights.

- The volcanic eruption became an unexpected global advertisement for Iceland's landscapes. International journalists traveled to the country and broadcast images of its volcanoes and dramatic natural environment to millions of viewers.

- Iceland's national football team further increased the country's international visibility. Its participation in UEFA Euro 2016 made Iceland the smallest nation to qualify for a major international football tournament at that point, according to the documentary.

- Qualification for the 2018 FIFA World Cup sustained Iceland's global exposure. Combined with the financial crisis and volcanic eruption, its sporting achievements helped establish the country's identity among international audiences.

- Tourism expanded at double-digit annual rates during Iceland's boom. Visitor numbers increased rapidly as the country became a fashionable destination, particularly among European and American travelers.

- Iceland moved from one million annual tourists to two million in just two years. The rapid doubling demonstrated how quickly international demand had accelerated, far outpacing the growth of the resident population.

- The tourism boom triggered extensive investment in accommodation and visitor services. Hotels opened frequently, short-term rental properties proliferated, and camper vans became a common sight on Iceland's roads.

- Keflavik Airport struggled to expand infrastructure fast enough to accommodate new airline services. New international routes were being introduced faster than the airport could build additional gates.

- Iceland eventually gained nonstop air connections to more than 50 cities worldwide. Icelandair added destinations as international interest grew, making the country increasingly accessible to travelers from different markets.

- WOW Air emerged as Iceland's second major international airline and added substantial tourist capacity. The carrier developed a low-cost model that transported thousands of passengers into Iceland each day, supporting the country's rapidly expanding tourism industry.

- Iceland's tourism-led expansion helped generate annual GDP growth exceeding 7% at its peak. Such growth was unusually high for a wealthy, developed economy and showed how influential tourism had become.

- International tourism represented a $1.6 trillion global market in 2017. The documentary uses this figure to explain why capturing a relatively small share of global tourism spending can become a meaningful economic development strategy.

- Tourism can serve as a major engine of national development, alongside industries such as manufacturing and mining. Iceland's experience demonstrated how a country could generate substantial economic activity from visitors rather than relying exclusively on traditional exports or financial services.

- The United Arab Emirates provides a contrasting example of tourism-driven economic diversification. Unlike Iceland, which benefited from existing natural attractions, the UAE invested heavily in developing destinations and experiences intended to attract international visitors.

- The UAE reduced its dependence on oil through the expansion of non-oil industries. According to the documentary's figures, oil revenues accounted for approximately 90% of GDP in the 1970s but had fallen to around 25% by the time of publication.

- Foreign direct investment played a central role in the UAE's diversification strategy. The country actively positioned itself as a major Middle Eastern business center, using investment, infrastructure, and international commercial activity to build industries beyond petroleum.

- Tourism became an important additional component of the UAE's diversified economy. The country received approximately 21 million visitors in 2018, compared with 12 million in 2012, demonstrating substantial growth over six years.

- Dubai was deliberately developed as a regional entertainment destination. The UAE invested in attractions and tourism infrastructure to compensate for having fewer of the natural tourism assets associated with destinations such as Iceland.

- Saudi Arabia, Bahrain, Qatar, and Oman also identified tourism as a potential component of their post-oil economies. Their plans reflected growing recognition that petroleum wealth should be used to develop additional industries before oil revenues become less dependable.

- Several Gulf states invested heavily in national airlines to support tourism and broader economic development. Saudia, Gulf Air, Qatar Airways, and Oman Air were developed or expanded in ways that echoed the UAE's use of Emirates as a major international aviation business.

- Qatar used its geographic position to establish itself as a major international connecting-flight hub. The documentary draws a parallel with Icelandair's earlier strategy: attracting large numbers of transit passengers creates opportunities to encourage travelers to visit the country itself.

- Qatar's preparations for the 2022 FIFA World Cup formed part of its strategy to increase international tourism. At the time of the documentary, the tournament was seen as an opportunity to convert aviation connectivity and international exposure into greater visitor demand.

- Tourism can increase GDP without necessarily producing large numbers of high-paying jobs. Much of the industry's employment consists of hotel operations, reception, hospitality, and other service work that generally offers lower wages than professional financial-sector employment.

- Iceland's former banking executives could not simply move into equivalent positions in the tourism economy. The collapse of finance destroyed highly paid opportunities, while the rapidly expanding replacement industry needed workers for substantially different and often lower-paid roles.

- Iceland's high domestic wage levels made recruitment challenging for tourism businesses. Employers needed large numbers of service workers, but the prevailing compensation for many positions was less attractive to Icelandic workers accustomed to a wealthy economy.

- Iceland responded partly by opening its labor market to more foreign workers. According to the documentary, foreigners accounted for approximately 32% of employment in the country's tourism industry.

- Polish workers became especially prominent in Icelandic hotels. The documentary reports that 37% of hotel employees were Polish, compared with only 24% who were Icelandic, demonstrating the industry's reliance on imported labor.

- Tourism expansion helped sustain very low unemployment but raised questions about employment quality. The available jobs supported economic activity and absorbed labor demand, yet many offered limited opportunities for substantial income growth or long-term career advancement.

- The seasonal nature of tourism makes stable employment difficult. In Iceland in 2017, only 13.6% of annual tourist visits occurred during spring, illustrating how unevenly demand was distributed across the year.

- Large monthly fluctuations in tourist demand complicate staffing and business planning. An employer might need several times more workers in a busy month than in a quiet one, making permanent full-time positions harder to maintain.

- Tourism is particularly effective at creating casual and seasonal employment but less reliable as a source of long-term professional careers. The documentary distinguishes between increasing the total number of jobs and developing an economy with higher-quality employment.

- Iceland's greatest tourism asset—its natural environment—faces damage from the very visitors it attracts. Increased foot traffic and vehicle use can gradually degrade landscapes that originally appealed to travelers because of their relatively untouched condition.

- Growing visitor numbers create pressure to construct roads, parking areas, walking paths, and other facilities in natural areas. Such infrastructure improves access but risks making wilderness destinations feel increasingly developed and less distinctive.

- Iceland faces a difficult balance between encouraging tourism and preserving the landscapes on which the industry depends. Allowing unlimited visitor growth could undermine the long-term appeal of the country's most valuable attractions, making conservation and visitor management increasingly important.

- The rapid spread of tourist accommodation contributed to pressure on Iceland's housing market. Short-term rentals competed for property in a small country where housing supply could not necessarily expand as quickly as visitor demand.

- Heavy tourism also created concerns about Icelandic culture and everyday life. The influx of visitors altered conditions in communities that had previously experienced relatively little international tourism.

- Tourist spending can influence Iceland's currency through foreign-exchange demand. Large volumes of visitors exchanging foreign currencies for krona create additional economic effects beyond direct spending on accommodation, transport, and services.

- Iceland's tourism infrastructure and regulations failed to keep pace with the speed of growth. The expansion created an unusually difficult management problem because visitor numbers increased far faster than institutions and infrastructure could adapt.

- Overtourism became a serious national concern even while the industry was generating strong economic growth. The country benefited financially from visitors but simultaneously faced rising environmental, housing, infrastructure, and social pressures.

- Tourism is vulnerable to changing consumer preferences and cannot guarantee continuous growth. A destination can become fashionable very quickly, but demand can decline just as rapidly if travelers choose cheaper, newer, or more attractive alternatives.

- WOW Air became a critical weakness in Iceland's tourism economy because of its share of international air traffic. In 2017, approximately one-third of all passengers traveling to, from, or through Keflavik Airport flew with the airline.

- WOW Air never achieved profitability and eventually exhausted its financial resources. Its collapse removed a major source of airline capacity and disrupted the system bringing visitors into the country.

- WOW Air operated only ten aircraft during its final days, yet its failure had national economic consequences. The airline was relatively small by international standards, but Iceland's limited economic size made the loss of those aircraft and their passenger capacity significant.

- The Central Bank of Iceland sharply reduced its 2019 economic forecast following WOW Air's collapse. Before the failure, the economy had been expected to grow by 1.8%; afterward, the forecast was revised to a contraction of 0.4%.

- The projected unemployment rate for 2019 also increased following the airline's collapse. The expected year-end rate rose from 3.1% to 3.9%, reflecting the anticipated economic consequences of reduced tourism activity.

- Iceland's tourism slowdown had already begun before WOW Air ceased operations. December 2018 recorded a 1% year-over-year decline in the reported airport visitor figures, an unusual reversal after years of rapid expansion.

- The decline accelerated during the opening months of 2019. The documentary reported the following year-over-year changes in Icelandic airport visitor figures:

January: −6.6%

February: −6.0%

March: −13.1%

April: −26.4%

- April 2019's 26.4% decline demonstrated that the slowdown was becoming increasingly severe. The successive monthly reductions indicated a significant reversal rather than an isolated weak period.

- WOW Air's collapse worsened the tourism downturn but could not explain its entire duration or origin. Visitor figures had already turned negative before the airline failed, showing that broader changes in travel demand were underway.

- The documentary identifies several possible explanations for declining tourist demand without establishing a definitive cause. Iceland may have become too expensive, lost its status as a fashionable destination, or faced stronger competition from other countries.

- The change in Iceland's tourism fortunes exposed the danger of relying heavily on a single volatile industry. After the financial sector's collapse, tourism had become a major source of growth, but its own sudden slowdown demonstrated another form of economic vulnerability.

- A temporary reduction in tourism growth could help Iceland address problems created during its expansion. Slower visitor demand would give businesses and public authorities greater opportunity to improve infrastructure, strengthen regulation, and manage environmental pressures.

- The documentary characterizes Iceland's rapid tourism expansion as a period of unusually loose development. Accommodation, transport capacity, and visitor activity grew so quickly that regulation and planning struggled to keep pace.

- Iceland's next economic challenge is to convert tourism from a rapid-growth industry into a sustainable, stable source of prosperity. That requires addressing seasonal employment, environmental protection, housing pressure, infrastructure demands, and vulnerability to shifts in international travel.

- Iceland's small economy offers an advantage in its ability to change direction relatively quickly. The country had already shifted from a fishing-oriented economy to international finance and then toward tourism within a relatively short historical period.

- The documentary raises the possibility of a third major economic reinvention. With tourism growth weakening, Iceland may need to adjust its development strategy again, using lessons from both its banking collapse and its tourism expansion to build a more resilient economy.