அடிக்கடி கேட்கப்படும் கேள்விகள்

What do the green / blue / yellow / orange / purple badges mean?

Green = total entries that exist for the month.
Blue = entries you can open right now.
Yellow = Plus (T2). Orange = Pro (T3). Purple = Max (T4).

Why can’t I buy Pro or Max?

Pro and Max aren’t available everywhere. Availability depends on your region and account status.

Is Plus “enough”?

Yes. Plus is a complete experience for most readers.

What’s inside Pro and Max?

More personal, more detailed diary notes. Some entries are drafts or private-style notes and may be shared only with selected audiences.

If I buy Plus, can I later buy Pro or Max, or upgrade?

No. Buying Plus does not unlock Pro or Max, and there is no upgrade path from Plus. We do this to keep expectations clear and to manage access responsibly.

If I buy Pro, can I later upgrade to Max?

No. Plans don’t auto-upgrade.

When do you stop services?

We typically pause services Sundays (Pacific Time), 12:00 AM to 6:00 AM for maintenance/admin work. We may also apply short embargo windows for urgent security patching.

Why does it show more entries than I can open?

Because this is a real diary with drafts and staged releases. We show the full monthly total and summary so supporters can see the full narrative, even while some entries are still staged.

When do hidden entries unlock?

After review, an entry may unlock. Some may never publish. Some may be shared only with audiences we choose.

Do Pro users see more content?

Yes. Pro unlocks Orange (T3).

What’s Orange?

More sensitive diary entries reserved for Pro (or higher).

Do Max users see Purple content?

Yes—except restricted third-party material (like copyrighted lyrics).

Is the diary fiction or non-fiction?

Both, and it’s labeled. Normal text = non-fiction commentary. Italics = dramatized / speculative.

Do I need an account to buy tokens?

Yes. Tokens link to your Wallet—no guest buys, gift cards, or voucher codes.

How do tokens work?

Tokens sit in your Wallet. Paid actions deduct the posted amount. Free notes stay free.

Is there a maintenance fee?

Yes. Maintaining an active account costs 10 tokens per week (520 per year).

Refunds?

Token purchases are final. If billing breaks (double charge, mismatch), submit a support ticket and we’ll correct the transaction.

Do I need an account to browse?

No. You can read public notes without signing in. Tokens and gated access require an account.

Are there benefits to signing up?

Yes: fewer ads, more stable access, and broader availability where policy allows.

Why do I keep seeing the “Trump letter” banner?

That banner appears for unknown visitors. Signing in helps keep access stable, so some features stay limited until you log in.

Do anonymous users see the same free content as logged-in free users?

No. Logged-in accounts generally see more. Anonymous sessions are more limited.

Where is my account “based”?

Your account region follows your billing region.

How do taxes work?

Taxes (if applicable) are calculated based on your billing region and local requirements.

Can I change my account region later?

Yes—submit a support ticket after your billing details change.

Deletion / export requests

Use the Privacy link in the footer. We delete/scrub user data automatically as part of account closure and request handling.

Is AI used on my data?

Only for moderation, spam control, and quality checks. We don’t train public models on private diary entries or payment info.

What about the SLM tool you sell?

It’s invite-only for vetted customers. Misuse ends access, and we comply with lawful requests when required.

Can I submit a story?

Yes—use “Create a Story.” Submissions require tokens and review. We decide what publishes.

Partner / invest / business inquiries

Submit a support ticket (account required). That’s the official channel for business requests.

Hiring

We prefer hiring customers first. Hiring inquiries start as a support ticket.